Timeline
- Guest messages, incident timing, checkout notes, and prior attempts to resolve.
- What happened before the review or claim.
- Potential contradictions to fix before submitting.
Airbnb host cases
Guest disputes need timelines, proof, and calm language before they need emotion.
We help hosts prepare evidence packs for review disputes, damage claim documentation, guest-message chronology, and public response drafts.
Host file
What we organize before you submit or respond.
Evidence
- Photos, receipts, invoices, cleaning reports, and repair notes.
- Policy relevance and missing proof checklist.
- Attachment order and naming for easy review.
Response
- Review dispute draft when there is a policy basis.
- Public host response when removal is unlikely.
- Next-step guide for support escalation.
Important boundary.
We do not guarantee review removal, claim reimbursement, or platform action. We help hosts organize facts and communicate clearly without pretending to control Airbnb decisions.